After numerous combinations and testing we finally have a working integration between Sage Act and Digium Switchvox. The integration allows dialing from within Act from a contact record and inbound calls that match based on Caller ID information will automatically bring up the corresponding contact record plus launch the history window to capture the details of the call. Interested in learning more about integrating Act! with Digium Switchvox, contact Dynamic Solutions Group today. We are a Digium Select Reseller and 3rd Party Integrator for the entire Switchvox line.