Apple iPhone Sync Exchange Contacts and Calendar with iPhone

Getting asked a lot on how to sync contacts and calendar from Exchange down to the iPhone. So this is how I have mine setup using my MacBook Pro and Entourage. First I setup my Entourage client to connect to my Exchange server using OWA address (which works awesome by the way).

Once that is working, go into Entourage Preferences and goto "Sync Services", put a check mark in the "Synchronize contacts with Address Book and .Mac" and in the "Address Book:" drop down box I chose "Contacts [DSG Exchange Server]"

Now in iTunes under iPhone Info I have my Contacts sync setup as follows:

Now for Calendar in Itunes under iPhone Info I have my Calendar sync setup as follows:

After completing these steps, sync your iPhone and you should now have your contacts on your iPhone. Works great for me, hopefully it will work for you as well!

Apple iPhone Exchange IMAP Issues

Been playing with the iPhone since I got it at about 6:45Pm on June 29th and the first aspect that I wanted to test was the ability to connect to our corporate Exchange server. Had to allow IMAP through the firewall first and configure the Exchange (2003) server to allow SSL IMAP connections. After some initial problems getting the iPhone to connect I was successful in getting connected.

So my email shows up and all the subfolders of email show up, attachment viewing great, but the major problem / challenge I am running into now is the email only syncs one way. If I delete a message from the iPhone it never deletes it from the server. It will mark the message as being read but thats about it. I am going to try it on another Exchange server to see if its any better on another installation of Exchange 2003. So close yet so far away!

Adobe InDesign CS3 Crashes on Startup msvcrt.dll

Leave it to me to find a challenge / bug or whatever you want to call it in the new Adobe InDesign CS3. So I setup a brand new Dell OptiPlex 745, Windows XP SP2, 4 GB Ram, 250 GB HD, Core 2 Duo get the picture. The machine was not part of a domain (yet), I installed all the MS Updates and then install Adobe CS3 Design Standard on to the machine. Launched InDesign and it seemed fine, used it to test convert a PageMaker file.

So in prep of setting the computer up at the users desk I joined to the Domain and logged in as the user to setup Outlook, etc. - So I launch InDesign to do some more testing and as it is loading "starting up service registry" it crashes, details show msvcrt.dll as the offender. I went so far as to uninstall and reinstall CS3 which takes a while, with the same results. I log in as the administrator on the computer (the user that originally installed it) and it worked fine. So I downloaded Microsoft's (Sysinternal's) RegMon with no real red flags there I downloaded FileMon. As I ran FileMon I noticed right before it started to create the Adobe Dump file that it was going through printer files. So I checked to make sure that I had a printer installed on the machine (some programs don't like when there is no printer installed on the machine) and found that is was set to our connected copier by default. For ShiGrins I changed the default to the AdobePDF printer and restarted InDesign - Magically it launched without any problems.

I rebooted and tested again and again and it seems to be working now, even after I set the default printer back to the one it was originally.

Exchange 2007 OWA Event ID 2274

After installing Exchange 2007 on a brand new Windows 2003 x64 install everything seemed to be going well until OWA would not work. It would not respond or anything. The error below would show up in the event log.

Event ID: 2274
Source: W3SVC-WP

ISAPI Filter 'C:\Program Files (x86)\Common Files\Microsoft Shared\Web Server Extensions\60\bin\stsfltr.dll' could not be loaded due to a configuration problem. The current configuration only supports loading images built for a AMD64 processor architecture. The data field contains the error number.

After searching and searching and not finding much that specifically addressed this, started digging in more and found that Sharepoint Services 2.0 had been installed on the server. Sharepoint Services 2.0 runs in 32bit emualtion mode and it appears that it was conflicting with OWA running in 64bit.

After going into to add/remove programs and removing Sharepoint Services 2.0 immediately after I was able to get a Exchange 2007 OWA login to appear in the browser. Then tested with IE7 and FireFox and was able to login with multiple user accounts.

MS CRM 3.0 on Windows 2003 R2 x64

Well I was planning on install CRM 3.0 tonight for a client that was until I started receiving errors about IIS 5 or greater not being install on the server. Checked and sure enough it was install on the server and functioning. After some more attempts and then researching the issue found out that CRM 3.0 will not install on x64 OS. So much for install CRM 3.0 tonight, planning on installing x86 OS tomorrow and trying again.

Troubleshooting Problem Sending to AOL Mail

If you are having trouble sending email to an aol email address here are a few things you may want to try. The specific error that we were receiving was:

Your message has encountered delivery problemsto the following recipient(s):

Sent: (message data)

With AOL there is a lovely report spam button that you can use when you feel that a message you receive is a spam email message. If you get enough complaints then you will start getting these return messages when you send to any of the domains. The person in question had a virus on their PC an so they were blacklisted by aol. I was surprised to be greeted with absolutely no hold time when I called their postmaster phone number (888)-212-5537. It has been a while since I picked up a phone to contact AOL and I must say the experience was overall a good one. The representative was extremely helpful. The IP address that the client had did not show in their records so the representative provided me with an email address that will return the IP address that AOL is seeing. If you sent an email to, then you will get a response back with the guilty IP address. You will have to send the email to the ipconfirm address from the computer that the emails are being returned to or through the email server that they are being returned to. The representative at the number was nice enough to go ahead and remove it from their list, but suggested setting up a feeback loop going forward. The feedback loop will kick you an email anytime they get an email you send that one of their members designates as spam. This can be very helpful if you have a mail server and have one party that is sending out spam mail.

More AOL Email Troubleshooting tips can be found at the following URL:

Windows Live Messenger Error 81000306 on Vista

Ran into a problem where a Vista machine joined to our corporate domain would not allow you to logon to Live Messenger. If the same machine was taken outside the office it would connect without problem. SO after searching and searching, upgrading to the Beta 8.1 (Still did not work), found a solution that worked.

Try this:
- Click start
- Type: cmd
- Right-click cmd.exe when it appears under Applications
- Click Run As Administrator
- Type the following: netsh int tcp set global autotuninglevel=disabled
- Press enter
- Restart your computer

To check autotuning is disabled repeat the above but type: netsh int tcp
show global

This worked for me when all other fixes and work-arounds did not.

Hope it helps someone else!